FAQS

We answer everything <3

Do we make returns?

We do exchange products. If the product arrives defective, we will be responsible for shipping the jewelry. If it's a return due to personal preference, the shipping costs are your responsibility. <3

What material are the jewels made of?

We guarantee high quality. We work with surgical steel, and what does that mean? Waterproof, hypoallergenic, colorfast, and fade-resistant... trust us.

How long does shipping take?

Our shipments usually take between 3 and 5 business days.

We'll send you the tracking number via email as soon as the shipment ships. Be patient, we don't forget. <3 If you don't receive anything after 72 hours, please write to us.

contacto@delacabrashop.com

+34 611609942

Where do you ship to?

To everyone ;) wherever you are, we arrive <3

Do you offer discounts?

We always have discounts on our social media and announce sales and special offers. Follow us <3

I want to talk to the store <3

You can contact us directly via WhatsApp or call us :) Ask us about stock, schedules or whatever you need

+34 611609942